Deliver 24/7 customer service

Provide instant answers

Delight customers with immediate replies. Help them make purchases and solve problems.

Automate FAQs

Set up canned replies for FAQs. Automate responses to deliver instant support.

Grow your contact list

Automatically gather and qualify leads through contact forms and targeted chats.

Easy-to-build chatbots for exceptional experiences

Customize your chat widget

Choose the name and profile picture you want to appear in the chatbot. Customize the colors to match your branding.

Install the chat widget on your website

Create chatbot scenarios

Decide when chat windows should pop up

A guide to customer conversations

Get the most out of live chat and chatbot with these best practices.

Never miss another lead

Capture leads instantly with chatbots. Included in our Sales Essentials and Sales Advanced packages.

See what else Brevo can do

Marketing

Drive conversions with AI-driven multichannel campaigns and automation
Top features:

• Email marketing
• SMS & WhatsApp campaigns
• AI segmentation

Sales

Streamline your sales process and accelerate revenue growth.
Top features:

• Drag & drop pipeline management
• Meeting & call recordings
• AI contact enrichment

Transactional messaging

Deliver individual messages across channels, at scale and on time.
Top features:

• EMail, SMS & WhatsApp API
• CMS integration
• Inbound parsing