# Deliver 24/7 customer service

###### **Provide instant answers**  
Delight customers with immediate replies. Help them make purchases and solve problems.

###### **Automate FAQs**  
Set up canned replies for FAQs. Automate responses to deliver instant support.

###### **Grow your contact list**  
Automatically gather and qualify leads through contact forms and targeted chats.

## Easy-to-build chatbots for exceptional experiences

##### Customize your chat widget  
Choose the name and profile picture you want to appear in the chatbot. Customize the colors to match your branding.

###### Install the chat widget on your website

###### Create chatbot scenarios

###### Decide when chat windows should pop up

### A guide to customer conversations  
Get the most out of live chat and chatbot with these best practices.

### Never miss another lead  
Capture leads instantly with chatbots. Included in our Sales Essentials and Sales Advanced packages.

## See what else Brevo can do

### Marketing

Drive conversions with AI-driven multichannel campaigns and automation  
Top features:
- Email marketing  
- SMS & WhatsApp campaigns  
- AI segmentation

### Sales

Streamline your sales process and accelerate revenue growth.  
Top features:
- Drag & drop pipeline management  
- Meeting & call recordings  
- AI contact enrichment

### Transactional messaging

Deliver individual messages across channels, at scale and on time.  
Top features:
- EMail, SMS & WhatsApp API  
- CMS integration  
- Inbound parsing