Live chat your way to more sales

Turn visitors into loyal customers

Increase web conversions. Deliver instant support and product recommendations.

Drive real-time visitor engagement

Improve customer satisfaction. Build brand loyalty with personalized interactions.

Respond on the go via mobile app

Take the friction out of your communication. Boost productivity and reduce response times.

Engage visitors instantly with live chat

  • Customize your chat widget

    Choose the name and profile picture you want to appear during live chats. Customize the colors to match your branding.

  • Install the chat widget on your website

    Add to your website in just a few clicks. Shopify, WooCommerce, WordPress, and Google Tag Manager plugins available.

  • Never miss a customer message again

    Update settings to define operating hours and turn on notifications. Use our mobile app to respond on the go.

  • Grow your sales and marketing database

    Continue the conversation even after the live chat has ended. Contacts are automatically added to your Brevo CRM.

A guide to customer conversations

Get the most out of live chat and chatbot with these best practices.

Ready to get started?

Add live chat to your website in just a few clicks, completely free.

See what else Brevo can do

Marketing

Drive conversions with AI-driven multichannel campaigns and automation

Top features:

  • Email marketing
  • SMS & WhatsApp campaigns
  • AI segmentation

Sales

Streamline your sales process and accelerate revenue growth.

Top features:

  • Drag & drop pipeline management
  • Meeting & call recordings
  • AI contact enrichment

Transactional messaging

Deliver individual messages across channels, at scale and on time.

Top features:

  • Email, SMS & WhatsApp API
  • CMS integration
  • Inbound parsing