# Live chat your way to more sales

###### **Turn visitors into loyal customers**  
Increase web conversions. Deliver instant support and product recommendations.

###### **Drive real-time visitor engagement**  
Improve customer satisfaction. Build brand loyalty with personalized interactions.

###### **Respond on the go via mobile app**  
Take the friction out of your communication. Boost productivity and reduce response times.

## Engage visitors instantly with live chat

- ### Customize your chat widget  
  Choose the name and profile picture you want to appear during live chats. Customize the colors to match your branding.

- ### Install the chat widget on your website  
  Add to your website in just a few clicks. Shopify, WooCommerce, WordPress, and Google Tag Manager plugins available.

- ### Never miss a customer message again  
  Update settings to define operating hours and turn on notifications. Use our mobile app to respond on the go.

- ### Grow your sales and marketing database  
  Continue the conversation even after the live chat has ended. Contacts are automatically added to your Brevo CRM.

## A guide to customer conversations

Get the most out of live chat and chatbot with these best practices.

## Ready to get started?  
Add live chat to your website in just a few clicks, completely free.

## See what else Brevo can do

### Marketing

Drive conversions with AI-driven multichannel campaigns and automation

Top features:

- Email marketing
- SMS & WhatsApp campaigns
- AI segmentation

### Sales

Streamline your sales process and accelerate revenue growth.

Top features:

- Drag & drop pipeline management
- Meeting & call recordings
- AI contact enrichment

### Transactional messaging

Deliver individual messages across channels, at scale and on time.

Top features:

- Email, SMS & WhatsApp API
- CMS integration
- Inbound parsing