# Customer loyalty made easy

Create a loyalty program tailored to your business with our intuitive, all-in-one platform

4.5

4.6

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## A dedicated team to help you design a loyalty program that perfectly matches your brand

Longer retention  
Loyalty programs cause customers to remain customers longer through more meaningful engagement.

Larger purchases  
Companies with loyalty programs see increased purchase frequency and higher average cart value.

Deeper insights  
Knowing how your customers interact with you lets you adapt your communications to their preferences.

## Understand customer needs and expectations

Analyze your customers’ buying habits to uncover what they value most, such as discounts, complimentary items, or unique experiences. Regularly collect customer feedback to adapt your program to meet their needs and expectations.

## Offer flexible rewards

Provide a variety of rewards, such as discounts, free products, event invitations, or personalized services. Set attainable rewards to keep customers motivated and engaged without causing frustration.

## Simplify enrollment and usage

Provide quick and easy registration, using options like a mobile app or digital card. Define clear and straightforward rules for earning and using loyalty points.

## 4.8x

Loyalty programs on average generate 4.8x more revenue than they cost.

## 10x

Retaining an existing customer costs you up to 10 times less than acquiring a new one.

## 60%

Nearly 60% of customers who are members of a loyalty program spend more.

## Try Loyalty today

Book a call with our team to explore the Loyalty platform.

## Personalize your customer experience

Integrate tools like mobile wallets and CRM solutions to track customer behaviors and tailor offers to their preferences. Send push notifications and emails to notify your customers about special offers, upcoming events, and available rewards.

## Maximize customer engagement

Award bonus points or rewards for specific activities, like regular visits, referrals, and event registrations. Offer special deals exclusively for loyalty program members, such as exclusive discounts or previews.

## Measure and optimize program performance

Define and measure key performance indicators like member count, visit frequency, spending levels, and conversion rates. Analyze collected data to assess the program’s effectiveness and make adjustments to improve results.

## Features

[**No-code loyalty** Use the intuitive and user-friendly interface with drag-and-drop functionality, to make it easy to set up earning rules, rewards, and offers.](https://www.brevo.com/products/loyalty/#)

[**Balance and counter** Define advanced earning rules based on customer actions, and calculate and track point balances in real time.](https://www.brevo.com/products/loyalty/#)

[**Program tiers** Set up unique loyalty tiers with entry thresholds tailored to your business, such as the amount spent or the number of points accumulated.](https://www.brevo.com/products/loyalty/#)

[**Rewards and offers** Create permanent and time-limited rewards aimed at specific tiers or customer segments to increase their effect.](https://www.brevo.com/products/loyalty/#)

[**Segmentation and automation** Leverage data like points, tiers, and earned rewards to create targeted segments, and trigger personalized automation scenarios.](https://www.brevo.com/products/loyalty/#)

[**Predefined dashboards** View detailed real-time reports to assess program KPIs and make data-driven decisions to enhance your ROI.](https://www.brevo.com/products/loyalty/#)

## Try Loyalty today

Book a call with our team to explore the Loyalty platform.

## Learn more about Loyalty

SUCCESS STORY

[**Café Kitsuné transforms its visitors into loyal customers**](https://www.brevo.com/resources/cafe-kitsune-case-study/)

Discover how Café Kitsuné used Brevo's Mobile Wallet & Loyalty Platform to turn visitors into regulars and collect qualified customer data.

EBOOK

[**The Loyalty Loop: A Martech Guide to Smart Loyalty Programs**](https://www.brevo.com/resources/smart-loyalty-guide/)

Your source of truth to moving beyond “points for spend” and building Social Loyalty, rewarding reviews, UGC, and referrals to drive retention and acquisition.

EBOOK

[**Loyalty Benchmark Report**](https://www.brevo.com/resources/loyalty-benchmark-report/)

An exclusive analysis focused on the adoption and use of loyalty programs within the most successful companies.